Conflict Management Disputes Within Organization

Question: Discuss about the Conflict Management for Disputes Within Organization. Answer: Introduction The conflict management is an important process, where all the matters of disputes are settled that exist within an organization. This can help to bring good coordination within the employees of an organization and thereby increase the effectiveness and business performance (Zhang et al., 2016). In this assignment, the theories and concepts related to the conflict management have been discussed. The conflict and dispute within an organization can be of many types and can have huge impact within the organization. The different type of organizational conflicts and their impact on Emaar properties, which is a company from Dubai, is mentioned in details. Recommendations to neutralize the organizational conflicts are also given. Theories and Concepts of Conflict management The individuals, who are working within an organization, can have different perceptions and opinions about their own and hence, it is very likely that they might face conflict with other employees within the organization (Safi Kolahi, 2016). Therefore, conflict is a process of opposition that occurs between the groups and individuals within an organization. The local culture of Dubai will have huge impact in the conflict management of Emaar properties. In case of collectivistic culture, people try to help others within n the same community. Individuals are also dependent on others to get the support to with the help of improved communication techniques. In UAE people follow this collectivistic culture and thus it is easily possible to resolve the conflicts that can occur in a local organization. On the other hand, in individualistic culture people do not believe in the effectiveness of teamwork. A business organization, where there is individualistic culture has greater possibility of having a conflict. The conflict within an organization can have both positive and negative effects depending on the nature of the conflict. Wolff Yakinthou (2013) believes that the conflict can promote the individual performance and also the performance of the team within a company. It can also help the company to gain competitive advantage. Types of Conflict and their Impact The interpersonal conflict is one of the major kinds of dispute that occurs within an organization, which arise due to the difference in the attitude and behavior between individuals. According to Prenzel Vanclay (2013), poor communication and understandings within the employees are one of the main causes for interpersonal conflict within an organization. Inter personal conflict is one of the major area of concern for the project manager of Emaar properties and due to this performance level has been compromised. The management of the company can be biased towards certain employed and can adopt unfair ways to reward promotion for the company. This is also one of the major causes of interpersonal conflict within Emaar properties. de Wit et al., (2012), stated that some types of conflict can yield positive result for a company as it helps in the making of better decision process. Additionally, it can also help to improve the responsiveness of the in the external environment. The constructive conflicts are the ones, which helps to improve the productivity of an organization. With the help of constructive conflict, it is possible to improve the communication between the workers of a company. On the other hand, the destructive conflict can lower the performance level of a company. In this case, one group or individual within an organization tries to dominate over the other. The lack of coordination within different departments of the organisation is mainly responsible for the destructive conflict. The inter-group conflict is also one the major type of organizational conflict, which occurs due to the disputes between two different groups or departments of the organization (Goetsch Davis, 2014). In Emaar properties, there is a dispute between the human resource department and the software department of the company. On the other hand, conflict can also arise within members of the same group and department, which is called the intra-group conflict. The disagreements and different attitude or behavior of various individuals within a group are one of the prime reasons for inter-group conflict. According to Di Pietro Di Virgilio (2013), intragroup conflict can have negative effect on the performance of the organization. Task conflict is highly associated with intra-group conflict in a workplace. This happens, when two or more parties within an organization are unable to reach a definite solution for a problem. Nevertheless, the intra-group task conflict can also have positive effects on the individual and group level performance as it opens up the chance of exchanging ideas. It is the duty of the manager and also the team members to make the best use of the intra-group meetings and discussions that are done to resolve the conflict. Suggestions to avoid Organizational conflicts Qian, Cao Takeuchi (2013), suggested that it is important to understand the root cause of conflict so that it is possible to make strategic plan to avoid conflict. Hence, the project manager of Emaar properties needs to understand the issues that are lowering the internal performance of the company. The target setting is an important part of strategy planning. In order to minimize the conflicts, it is crucial for Emaar proprieties to make realistic goals so that all the employees can have good level of coordination among themselves. The project manager of the company also needs to have good level of interpersonal relation with every employee. This will help to avoid all types of conflicts and confusion among the workers in the workplace. Hence, it is important for the manger to have good communication and effective decision-making skills. Regular meetings and group discussion sessions can also help in exchange of ideas among the individuals in the company. This will help to increase the coordination and all the workers can provide full potential in their workplace and minimize the level of dispute. Conclusion The conflict and disputes with a business organisation is one of the prime reasons for the poor performance. It can lower the reputation of a company. Nevertheless, there are few conflicts that can have positive impact. It is the duty of the project manager of Emaar properties to make effective planning for conflict management avoid all unfavorable internal environment of the company and make the best use of every situation. Reference de Wit, F. R., Greer, L. L., Jehn, K. A. (2012). The paradox of intragroup conflict: a meta-analysis.Journal of Applied Psychology,97(2), 360. Di Pietro, L., Di Virgilio, F. (2013). The role of organizational culture on informal conflict management.International Journal of Public Administration,36(13), 910-921. Goetsch, D. L., Davis, S. B. (2014).Quality management for organizational excellence. pearson. Prenzel, P. V., Vanclay, F. (2014). How social impact assessment can contribute to conflict management.Environmental Impact Assessment Review,45, 30-37. Qian, C., Cao, Q., Takeuchi, R. (2013). Top management team functional diversity and organizational innovation in China: The moderating effects of environment.Strategic Management Journal,34(1), 110-120. Safi, M. 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